Notice of Website Privacy Practices

Open the full notice (PDF)

In Plain Terms

When you send a form on this site, I receive your name, phone number, email, town, and whatever you write. It is stored securely, used to contact you and plan your care, and emailed to me and to the company that maintains this website so nothing gets lost. You also get a confirmation email at the address you give, so you know it arrived. If you tick the box to be texted, appointment confirmations and reminders go to your mobile number through Twilio, our text messaging provider, and you can stop them at any time by replying STOP. When you send a request or finish your intake forms, I get an alert on my own phone with your name and the basics of what you asked for: a text through Twilio, and a notification from my practice app. When you text me back, the app notifies me with your name but not your words; if your number is not one I have on file, it shows the number and your message instead. These notifications travel through my phone maker's delivery service (Apple or Google), encrypted so they cannot read it. Your intake forms, medical history, and signed consents are collected through IntakeQ, a HIPAA-compliant forms service; IntakeQ receives your name and email or mobile number to send you the forms, and your answers are stored there, not on this website. If you choose to keep a card on file, you enter it on a secure page run by Stripe, our payment processor. Stripe stores the card; this site and my practice keep only the card brand and the last four digits. When I book your visit, it also goes on my own Google Calendar so I keep one schedule; that entry shows only your first name, last initial, the visit type and the time. It is not sold or shared with advertisers.

This site uses Cloudflare to protect the forms from spam and to count page views. Cloudflare may process technical details about your connection for those purposes. The page view count does not use cookies and does not identify you.

Questions about your information? Call (785) 410-1823 or email dr.travis@nicholsptandwellness.com.

The PDF is the governing document. This summary is for convenience.